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Avinode
All you need to know about Avinode, the largest charter marketplace for business aviation
+3
98 articles in this collection
Written by
Emelie Karlsson,
Viktoriya Gopfauf,
Alexandra MacRae
and 3 others
Avinode
Avinode Broker: Get Started
List of articles and short training videos for the Broker Starter Membership
Written by
Itziar Canelas
Updated over a week ago
Avinode Operator: Get Started
List of articles and short training videos
Written by
Itziar Canelas
Updated over a week ago
Avinode Broker Webinar: Starter Membership
Watch our last webinar on the Broker Starter membership
Written by
Itziar Canelas
Updated over a week ago
Avinode Operator Webinar - Spanish
Watch our operator webinar in Spanish
Written by
Itziar Canelas
Updated over a week ago
Company Settings
Avinode: Updating the notification email
Can you update the email addresses we have listed to where our Avinode requests are sent to?
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Changing your address
Our company have moved to a new office. Can you please update my postal address?
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Editing your company information
Adding your company contact information in Avinode
Written by
Dana Potucek
Updated over a week ago
Avinode: Adding Your Company Logo
We have a new graphic profile and i would like to change our logo to the new one, how can I do that?
Written by
Dana Potucek
Updated over a week ago
Avinode: Linking to your social media channels
You can link to most types of social media in Avinode.
Written by
Viktoriya Gopfauf
Updated over a week ago
User settings
Avinode: Adding a user to your account
This guide will help you set up a user account for a new coworker in Avinode and give them the adequate permissions for their work.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Updating your company role
Expand your user experience and get more accurate communication from Avinode Group.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Credentials for user account
I have set up a new user account for my new employee, please send me her credentials.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Forgotten password
Forgetting the password, we've all been there! It is easy to retrieve a new one.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Setting up your account
Follow these steps to complete your registration
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Problems with retrieving a new password
I have tried resetting my password but I don't get an email with a new one
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Renaming a user account
My name is misspelled, how can I change it?
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Deleting a user account
One of our employees have just left our company, how can I delete her user account?
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Switching between multiple Avinode accounts
I have access to multiple companies in Avinode. How do I switch between my accounts?
Written by
Viktoriya Gopfauf
Updated over a week ago
Aircraft
Avinode: Adding a new aircraft
I want to add a new aircraft so what do I need to provide?
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Adding your aircraft general Information
Steps to adding your aircraft basic information
Written by
Dana Potucek
Updated over a week ago
Avinode: Uploading your aircraft pictures
Here is a guide on how to upload pictures of your aircraft into Avinode. Photos of your aircraft is a must to promote it to the max!
Written by
Dana Potucek
Updated over a week ago
Avinode: Updating your amenities
Offcourse! Do you also have a lavatory with a door? Make sure the word is out there.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Adding and editing your Aircraft Performance Data
How to add aircraft performance data
Written by
Dana Potucek
Updated over a week ago
Avinode: Adding your Aircraft insurance document
Uploading my aircraft certificates
Written by
Dana Potucek
Updated over a week ago
Avinode: Adding new certificates
How to add a new D085
Written by
Dana Potucek
Updated over a week ago
Avinode: Updating AOC for Europe, Middle East, Asia & Africa
Fleet updates on your certificate? Make sure it is reflected in Avinode.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Removing aircraft from certificate
Written by
Dana Potucek
Updated over a week ago
Avinode: How to add or remove region specific restrictions
Add/Remove restrictions to stop or start receiving charter requests for certain airports, countries or regions.
Written by
Dana Potucek
Updated over a week ago
Avinode: Adding your IS-BAO rating
Written by
Viktoriya Gopfauf
Updated over a week ago
Pricing
Avinode: Get Started with Pricing
Written by
Itziar Canelas
Updated over a week ago
Avinode: Create your default pricing profile
Set your aircraft up for trip pricing
Written by
Karolina Erhardsson
Updated over a week ago
Avinode: How to update aircraft pricing for shared profiles.
Written by
Dana Potucek
Updated over a week ago
Avinode: Price Accuracy
Operators can establish credibility in the Avinode marketplace to buyers (Brokers) with high price accuracy
Written by
Dana Potucek
Updated over a week ago
Avinode: How to create new line items in pricing profile?
How to add, remove, and edit pricing line items
Written by
Dana Potucek
Updated over a week ago
Avinode: Creating a company specific pricing profile
Set up specific prices for a selection of vendors
Written by
Dana Potucek
Updated over a week ago
Avinode: Special rates for peak season
Seasons change and so do your rates. It is really easy to apply different pricing profiles for different seasons.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Add airport specific landing fees
Adding airport or country specific fees for handling and lading is easy.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: One way pricing
If you work a lot with city pairs you frequently fly there is an easy way in Avinode to set a fixed price for those routes.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Offer discounts to special partners
Make sure your best buyers notice you
Written by
Viktoriya Gopfauf
Updated over a week ago
Quoting and routing
Avinode: Get quoted from Home base at all times
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Marking your aircraft as unavailable for the next 96 hours
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Setting time limitations for requests you want to receive
Setup minimum hours out and maximum days out rules to avoid receiving requests for specific time frames
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Adding extra settings on first and last legs with Routing Profiles
With Routing Profile you can add extra rules to your First and Last Leg and be able to choose how your aircraft should be routed.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Aircraft is quoted from previous home base
I asked you to help me change home base, but all my quotes are still from the old position, why is this?
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Quoted from home base when aircraft is elsewhere
Why are you quoting my aircraft from home base when it is somewhere else?
Written by
Emelie Karlsson
Updated over a week ago
Schedule
Avinode: Temporarily blocking aircraft availability
Written by
Dana Potucek
Updated over a week ago
Avinode: Retrieving token to set up FMS integration
Instructions to integrated your FMS with Avinode
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Promoting Takeoff Ready
Things change rapidly, if you find yourself with an available aircraft ready to go tomorrow, make sure buyers know you are Takeoff Ready!
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Posting an Empty leg in your schedule manually
I have an Empty leg on Tuesday and I want to market it in Avinode. How can I do that?
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Managing the mapping of schedule activity types
How to create a new schedule activity type or change an activity type mapping in Avinode for your integrated schedule
Written by
Emelie Karlsson
Updated over a week ago
Avinode: Problems updating the schedule
Why can't I update my schedule?
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Using Schedule Lite
You can set your aircraft to occupied and available fast
Written by
Dana Potucek
Updated over a week ago
Avinode: Schedule Manual - Updating an existing scheduled activity
Have your plans changed and you need to add additional legs to an existing scheduled activity, here's how to do that.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Schedule Manual - Creating new flight activities
Make sure to update your schedule to get better requests.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Schedule Manual - Blocking your aircraft in the schedule while in maintenance
My aircraft is going into maintenance in a couple of weeks and i want to stop us from getting requests on it for this period.
Written by
Viktoriya Gopfauf
Updated over a week ago
Frequently Asked Questions
Avinode and Schedaero: Contact your Account Manager
Get your AM's contact details directly in your Account
Written by
Itziar Canelas
Updated over a week ago
Avinode and Schedaero: Access your Invoice
You can now access your invoice directly in your account
Written by
Itziar Canelas
Updated over a week ago
Trip Manager: How to update your Terms and Conditions
To review how to update specific documents for your quotes and trip sheets.
Written by
Dana Potucek
Updated over a week ago
Avinode: 6 best practices when requesting aircraft
Written by
Dana Potucek
Updated over a week ago
Avinode: How do I get in touch with you guys?
Hello? Is it me you're looking for? We have offices in three locations, so we cover a lot of business hours. We would love to hear from you!
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: I can't find your app in Google Play store, what should I search for?
You are interested in an Avinode app for your Android phone.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: I have clients who need to fly tomorrow, what is the best way to find an available aircraft?
Urgent flights can be the hardest! You need an aircraft tomorrow, and you see 100 available aircraft but noone seems to accept your request
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: How to find a helicopter in Avinode
To search and request a helicopter is a easy as finding a jet.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: I want to post an empty leg on an aircraft that is on another operator's AOC.
If you are Broker who have an Empty leg for sale you can still market it in Avinode if your membership level is Advanced or above.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Why's my aircraft not showing up in the search result? Have you turned it off?
I can't see my aircraft in the search result. What is going on?
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Not receiving requests via email anymore
Since last night we have not received requests via email, although I see in Avinode that we have received requests.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: We want the responses to our requests to be sent to a shared inbox, is it possible?
There are some thing you can do to tailor how communication with other members flow through Avinode. As an administrator you can edit this.
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: How do I apply Two Factor Authentication (2FA) to my Avinode user account?
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: I have an empty leg posted on the 12th this month. I got a request for the Empty leg for the 11th. I have other occupied activities scheduled on that day, how is it possible to receive the request when I am not available?
Written by
Viktoriya Gopfauf
Updated over a week ago
Avinode: Spoof/Spam E-mails
I received an email with payment details, but it doesn't look right
Written by
Alexandra MacRae
Updated over a week ago
Avinode: Want to buy BI reports
I have a presentation for our board members next week. I need stats!
Written by
Emelie Karlsson
Updated over a week ago
Videos
Avinode Broker Video: Schedule a trip and create a trip sheet in Trip Manager
Written by
Itziar Canelas
Updated over a week ago
Avinode Operator Video: Promote your Takeoff Ready availability in Trips Selling
Easily promote your ASAP availability
Written by
Itziar Canelas
Updated over a week ago
Avinode Operator: List of Training Videos
Home page for Operator Training
Written by
Itziar Canelas
Updated over a week ago
Avinode Broker Video: Send a request in Avinode and create a Detail for Quote in Trip Manager
Included with the Broker Advanced Membership
Written by
Itziar Canelas
Updated over a week ago
Avinode Operator Video: Quick Tools
Search for information on aircraft, airports and use the distance calculator
Written by
Itziar Canelas
Updated over a week ago
Avinode Broker and Operator Video: Create an invoice for a scheduled trip
Broker Advanced membership
Written by
Itziar Canelas
Updated over a week ago
Avinode Operator Video: Understanding your Response Statistics
review of Avinode's response statistics
Written by
Itziar Canelas
Updated over a week ago
Avinode Operator Video: Aircraft Search
Search for aircraft and send Requests with the Aircraft Search Engine
Written by
Itziar Canelas
Updated over a week ago
Avinode Operator Video: Picking up trips using Trip Board
Learn about the Suggested Trips in Trip Board
Written by
Itziar Canelas
Updated over a week ago
Avinode Operator Video: Empty Leg Search
Learn how buyers source for advertised Empty Legs in the Empty Leg Search
Written by
Itziar Canelas
Updated over a week ago
Avinode Broker Video: How to work on your Detail for Quote
Included with the Broker Advanced membership
Written by
Itziar Canelas
Updated over a week ago
Avinode Operator Video: Manage your Trip requests Under Trips Selling
Written by
Itziar Canelas
Updated over a week ago
Avinode Operator Video: Managing your aircraft information
Managing your aircraft information and settings under Aircraft -> Fleet
Written by
Itziar Canelas
Updated over a week ago
Avinode Operator Video: Editing pricing profile and creating customized fees
Managing your pricing profiles
Written by
Itziar Canelas
Updated over a week ago
Avinode Operator Video: Quick review of Schedule and Schedule Lite
Written by
Itziar Canelas
Updated over a week ago
Avinode Operator Video: Manually posting an empty leg
Learn how to manually post an empty leg
Written by
Itziar Canelas
Updated over a week ago
Avinode Operator Video: Updating your company information and Notification email
Edit your company information in Avinode
Written by
Itziar Canelas
Updated over a week ago
Avinode: Articles on Aircraft Settings
list of articles to help you customize aircraft settings
Written by
Itziar Canelas
Updated over a week ago
Avinode Broker Video: Customize quote PDF's & send quotes to your clients
Included with the Broker Advanced membership
Written by
Itziar Canelas
Updated over a week ago
Avinode Broker Video: Quick Tools
Search for information on aircraft, airports and use the distance calculator
Written by
Itziar Canelas
Updated over a week ago
Avinode Broker Video: Customize your Default notes, Trip Status' and upload your own documents to attach
Included with the Broker Advanced Membership
Written by
Itziar Canelas
Updated over a week ago
Avinode Broker Video: Trips Buying
Manage your trip requests, message operators and get updates in TB
Written by
Dana Potucek
Updated over a week ago
Avinode Broker Video: Aircraft Search
Use the search engine to source for aircraft and send requests
Written by
Dana Potucek
Updated over a week ago
Avinode Broker Video: Trip Board for brokers
Give extra exposure to your trips in Trip Board
Written by
Itziar Canelas
Updated over a week ago
Avinode Broker Video: Empty Leg Search
Source for Empty Legs advertised by operators
Written by
Itziar Canelas
Updated over a week ago
Avinode Broker Video: Response Statistics in Search Results
Learn how well operators are responding to requests
Written by
Itziar Canelas
Updated over a week ago
Avinode Broker Video: Updating Company Information
Update your company information and notification emails
Written by
Dana Potucek
Updated over a week ago