Avinode

Here you find our frequently asked questions about Avinode

Robin Heed avatar Emelie Karlsson avatar Viktoriya Gopfauf avatar +5
77 articles in this collection
Written by Robin Heed, Emelie Karlsson, Viktoriya Gopfauf and 5 others
Avinode user login and password

Avinode: How do I add a user?

This guide will help you set up a user account for a new coworker in Avinode and give them the adequate permissions for their work.
Viktoriya Gopfauf avatar
Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: Credentials for user account

I have set up a new user account for my new employee, please send me her credentials.
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: Can I rename a user account?

One of our employees have left our company. Can you send the credentials to me so I can change the name of the account?
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: How do I set up my new user account?

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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: Missing credentials for user account

My admin created a user account for me. I got an email from Avinode but there were no password or user name in it. Can you send them to me?
Viktoriya Gopfauf avatar
Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: I forgot my password, please send it to me

Forgetting the password, we've all been there! It is easy to retrieve a new one.
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: Problems with retrieving a new password

I have tried resetting my password but I don't get an email with a new one
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: Problems logging in when changing my password

I changed my password but I still cannot login
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Written by Evelyn Franco
Updated over a week ago

Avinode: Switching between multiple Avinode accounts

I have access to multiple companies in Avinode. How do I switch between my accounts?
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: Deleting a user account

One of our employees have just left our company, how can I delete her user account?
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Written by Viktoriya Gopfauf
Updated over a week ago
How to manage your aircraft in Avinode

Avinode: How can I add my new aircraft?

I want to add a new aircraft so what do I need to provide?
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: How to add and edit your Aircraft Performance Data

How to add aircraft performance data
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Written by Dana Potucek
Updated over a week ago

Avinode: Adding new certificates

How to add a new D085
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Written by Dana Potucek
Updated over a week ago

Avinode: Removing aircraft from certificate

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Written by Dana Potucek
Updated over a week ago

Avinode: Update AOC

Fleet updates on your certificate? Make sure it is reflected in Avinode.
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: How to add/ update your Aircraft insurance document

Uploading my aircraft certificates
Dana Potucek avatar
Written by Dana Potucek
Updated over a week ago

Avinode: How to upload pictures of your aircraft

Here is a guide on how to upload pictures of your aircraft into Avinode. Photos of your aircraft is a must to promote it to the max!
Dana Potucek avatar
Written by Dana Potucek
Updated over a week ago

Avinode: I want everyone to know we have wi-fi on-board!

Offcourse! Do you also have a lavatory with a door? Make sure the word is out there.
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: My fleet is IS-BAO audited, how do I show my rating?

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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: How to add your aircraft general Information

Steps to adding your aircraft basic information
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Written by Dana Potucek
Updated over a week ago
How to manage your aircraft schedule and availability

Avinode: Push schedule automatically

I schedule my fleet in an FMS. How do I integrate my aircraft schedule with Avinode? Do you have an API for that?
Emelie Karlsson avatar
Written by Emelie Karlsson
Updated over a week ago

Avinode: I want to connect my FMS with Avinode, apparently I need a token?

Yes, you sure do! Most FMS software connect to Avinode with an Authentication key or token. This is collected by your self in Avinode.
Viktoriya Gopfauf avatar
Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: I have last minute availability on my aircraft this week, help me promote that.

Things change rapidly, if you find yourself with an available aircraft ready to go tomorrow, make sure buyers now you are Takeoff Ready!
Viktoriya Gopfauf avatar
Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: How do I post an Empty leg in my aircraft schedule manually

I have an Empty leg on Tuesday and I want to market it in Avinode. How can I do that?
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: How to update your schedule with a new activity

Make sure to update your schedule to get better requests.
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: How to update an existing scheduled activity

Have your plans changed and you need to add additional legs to an existing scheduled activity, here's how to do that.
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: Using Schedule Lite

You can set your aircraft to occupied and available fast
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Written by Dana Potucek
Updated over a week ago

Avinode: Why can I not update my schedule?

Viktoriya Gopfauf avatar
Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: Can I block my aircraft in the schedule when it will be in maintenance?

My aircraft is going into maintenance in a couple of weeks and i want to stop us from getting requests on it for this period.
Viktoriya Gopfauf avatar
Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: How to manage the mapping of schedule activity types

How to create a new schedule activity type or change an activity type mapping in Avinode for your integrated schedule
Emelie Karlsson avatar
Written by Emelie Karlsson
Updated over a week ago
Frequently Asked Questions

Avinode: How do I get in touch with you guys?

Hello? Is it me you're looking for? We have offices in three locations, so we cover a lot of business hours. We would love to hear from you!
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: I can't find your app in Google Play store, what should I search for?

You are interested in an Avinode app for your Android phone.
Viktoriya Gopfauf avatar
Written by Viktoriya Gopfauf
Updated this week

Avinode: I have clients who need to fly tomorrow, what is the best way to find an available aircraft?

Urgent flights can be the hardest! You need an aircraft tomorrow, and you see 100 available aircraft but noone seems to accept your request
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: Web app confirmation email

Can I turn off the automatic confirmation email sent to clients after they request a quote using our web app?
Emelie Karlsson avatar
Written by Emelie Karlsson
Updated over a week ago

Avinode: I want to post an empty leg on an aircraft that is on another operator's AOC.

If you are Broker who have an Empty leg for sale you can still market it in Avinode if your membership level is Advanced or above.
Viktoriya Gopfauf avatar
Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: Why's my aircraft not showing up in the search result? Have you turned it off?

I can't see my aircraft in the search result. What is going on?
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: Linking to our social media channels

You can link to most types of social media in Avinode.
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: Not receiving requests via email anymore

Since last night we have not received requests via email, although I see in Avinode that we have received requests.
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: We want the responses to our requests to be sent to a shared inbox, is it possible?

There are some thing you can do to tailor how communication with other members flow through Avinode. As an administrator you can edit this.
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: How to find a helicopter in Avinode

To search and request a helicopter is a easy as finding a jet.
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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: How do I apply Two Factor Authentication (2FA) to my Avinode user account?

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Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: I am a student at a Business school writing a thesis about Private Aviation. I came across your database and would like to ask you if I can get access for just a couple of days to make a pricing analysis of how much it costs to fly private?

Emelie Karlsson avatar
Written by Emelie Karlsson
Updated over a week ago

Avinode: I have an empty leg posted on the 12th this month. I got a request for the Empty leg for the 11th. I have other occupied activities scheduled on that day, how is it possible to receive the request when I am not available?

Viktoriya Gopfauf avatar
Written by Viktoriya Gopfauf
Updated over a week ago

Avinode: Spoof/Spam E-mails

I received an email with payment details, but it doesn't look right
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Written by Alexandra MacRae
Updated over a week ago

Avinode: Want to buy BI reports

I have a presentation for our board members next week. I need stats!
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Written by Emelie Karlsson
Updated over a week ago