Avinode

Here you find our frequently asked questions about Avinode

Robin Heed avatar Emelie Karlsson avatar Emma Alexandersson avatar +3
55 articles in this collection
Written by Robin Heed, Emelie Karlsson, Emma Alexandersson and 3 others
Avinode user login and password

Avinode: How do I add a user?

This guide will help you set up a user account for a new coworker in Avinode and give them the adequate permissions for their work.
Emma Alexandersson avatar
Written by Emma Alexandersson
Updated over a week ago

Avinode: Credentials for user account

I have set up a new user account for my new employee, please send me her credentials.
Emma Alexandersson avatar
Written by Emma Alexandersson
Updated over a week ago

Avinode: Can I rename a user account?

One of our employees have left our company. Can you send the credentials to me so I can change the name of the account?
Emma Alexandersson avatar
Written by Emma Alexandersson
Updated over a week ago

Avinode: How do I set up my new user account?

Emma Alexandersson avatar
Written by Emma Alexandersson
Updated over a week ago

Avinode: Missing credentials for user account

My admin created a user account for me. I got an email from Avinode but there were no password or user name in it. Can you send them to me?
Emma Alexandersson avatar
Written by Emma Alexandersson
Updated over a week ago

Avinode: I forgot my password, please send it to me

Forgetting the password, we've all been there! It is easy to retrieve a new one.
Emma Alexandersson avatar
Written by Emma Alexandersson
Updated over a week ago

Avinode: Problems with retrieving a new password

I have tried resetting my password but I don't get an email with a new one
Emma Alexandersson avatar
Written by Emma Alexandersson
Updated over a week ago

Avinode: Problems logging in when changing my password

I changed my password but I still cannot login
Emelie Karlsson avatar
Written by Emelie Karlsson
Updated over a week ago

Avinode: Switching between multiple Avinode accounts

I have access to multiple companies in Avinode. How do I switch between my accounts?
Emma Alexandersson avatar
Written by Emma Alexandersson
Updated over a week ago

Avinode: Deleting a user account

One of our employees have just left our company, how can I delete her user account?
Emma Alexandersson avatar
Written by Emma Alexandersson
Updated over a week ago
Frequently Asked Questions

Avinode: Web app confirmation email

Can I turn off the automatic confirmation email sent to clients after they request a quote using our web app?
Emelie Karlsson avatar
Written by Emelie Karlsson
Updated over a week ago

Avinode: I want to post an empty leg on an aircraft that is on another operator's AOC.

If you are Broker who have an Empty leg for sale you can still market it in Avinode if your membership level is Advanced or above.
Emma Alexandersson avatar
Written by Emma Alexandersson
Updated over a week ago

Avinode: Why's my aircraft not showing up in the search result? Have you turned it off?

I can't see my aircraft in the search result. What is going on?
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Written by Gopfauf Viktoriya
Updated over a week ago

Avinode: Not receiving requests via email anymore

Since last night we have not received requests via email, although I see in Avinode that we have received requests.
Emma Alexandersson avatar
Written by Emma Alexandersson
Updated over a week ago

Avinode: How to find a helicopter in Avinode

To search and request a helicopter is a easy as finding a jet.
Emma Alexandersson avatar
Written by Emma Alexandersson
Updated over a week ago

Avinode: I am a student at a Business school writing a thesis about Private Aviation. I came across your database and would like to ask you if I can get access for just a couple of days to make a pricing analysis of how much it costs to fly private?

Emelie Karlsson avatar
Written by Emelie Karlsson
Updated over a week ago

Avinode: I have an empty leg posted on the 12th this month. I got a request for the Empty leg for the 11th. I have other occupied activities scheduled on that day, how is it possible to receive the request when I am not available?

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Written by Gopfauf Viktoriya
Updated over a week ago

Avinode: Spoof/Spam E-mails

I received an email with payment details, but it doesn't look right
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Written by Alexandra MacRae
Updated over a week ago

Avinode: Want to buy BI reports

I have a presentation for our board members next week. I need stats!
Emelie Karlsson avatar
Written by Emelie Karlsson
Updated over a week ago