Avinode Group

Åse Tysnes Karlsson

Jaimie Girndt

Alexandra MacRae

All you need to know about Avinode, the largest charter marketplace for business aviation

Avinode

List of articles and short training videos for the Broker Starter Membership

Avinode Broker: Get Started

List of articles and short training videos

Avinode Operator: Get Started

Watch our last webinar on the Broker Starter membership

Avinode Broker Webinar: Starter Membership

Avinode Operator Webinar - Spanish

Adding your company contact information in Avinode

Avinode: Editing your company information

We have a new graphic profile and i would like to change our logo to the new one, how can I do that?

Avinode: Adding Your Company Logo

Can you update the email addresses we have listed to where our Avinode requests are sent to?

Avinode: Updating the notification email

Our company have moved to a new office. Can you please update my postal address?

Avinode: Changing your address

You can link to most types of social media in Avinode.

Avinode: Linking to your social media channels

Company Settings

This guide will help you set up a user account for a new coworker in Avinode and give them the adequate permissions for their work.

Avinode: Adding a user to your account

Expand your user experience and get more accurate communication from Avinode Group.

Avinode: Updating your company role

I have set up a new user account for my new employee, please send me her credentials.

Avinode: Credentials for user account

Forgetting the password, we've all been there! It is easy to retrieve a new one.

Avinode: Forgotten password

Follow these steps to complete your registration

Avinode: Setting up your account

I have tried resetting my password but I don't get an email with a new one

Avinode: Problems with retrieving a new password

Resend User Registration Link

My name is misspelled, how can I change it?

Avinode: Renaming a user account

One of our employees have just left our company, how can I delete her user account?

Avinode: Deleting a user account

I have access to multiple companies in Avinode. How do I switch between my accounts?

Avinode: Switching between multiple Avinode accounts

User settings

The Price shown in Avinode is an estimation of the most likely Price a seller will quote for their request

Avinode: Aircraft Pricing Explained

I want to add a new aircraft so what do I need to provide?

Avinode: Adding a new aircraft

Steps to adding your aircraft basic information

Avinode: Adding your aircraft general Information

Here is a guide on how to upload pictures of your aircraft into Avinode. Photos of your aircraft is a must to promote it to the max!

Avinode: Uploading your aircraft pictures

Offcourse! Do you also have a lavatory with a door? Make sure the word is out there.

Avinode: Updating your amenities

Avinode: Adding and editing your Aircraft Performance Data

Avinode: Adding your Aircraft insurance document

Avinode: Adding new certificates

Fleet updates on your certificate? Make sure it is reflected in Avinode.

Avinode: Updating AOC for Europe, Middle East, Asia & Africa

Avinode: Removing aircraft from certificate

Avinode: Adding your IS-BAO rating

Aircraft

In this article you will learn how to create groups for your fleet and the benefits of having those groups.

Create your Aircraft Groups

In this article you'll find a step-by-step guide on why you should be using zone-based positioning for your fleet and how to set it up.

Create your Zone Maps with determined zone-based positioning

Add the “zone-based positioning” line item into your Pricing Profile

In this article you will find examples on how to be competitive by using your Zone-based positioning and your actual schedule positioning.

Compare your Zone-based vs. Schedule-based positioning

Add your Floating Fleet as an Operator

Improve your aircraft outreach with accurate pricing, by automatically including the Italian Luxury tax in your Avinode pricing.

Avinode: Italian Luxury Tax in your pricing profile

Avinode: Get Started with Pricing

Avinode: Create your default pricing profile

Avinode: How to update aircraft pricing for shared profiles.

How to add, remove, and edit pricing line items

Avinode: How to create new line items in pricing profile?

How to establish credibility in Avinode Marketplace with correct prices as an Operator.

Avinode - Median Price Difference

Set up specific prices for a selection of vendors

Avinode: Creating a company specific pricing profile

Seasons change and so do your rates. It is really easy to apply different pricing profiles for different seasons.

Avinode: Special rates for peak season

Adding airport or country specific fees for handling and lading is easy.

Avinode:  Add airport specific landing fees

If you work a lot with city pairs you frequently fly there is an easy way in Avinode to set a fixed price for those routes.

Avinode: One way pricing

Avinode: Offer discounts to special partners

Karolina Erhardsson

Gustav Berglund

Pricing

Learn how to setup aircraft routing rules to block short hop requests

Avinode: Setup rules to restrict short cycle trip requests

Learn how to setup aircraft routing rules to restrict excessive repositioning trips

Avinode: Setup rules to block HIGH reposition trips

Control what requests your aircraft get with custom aircraft rules

Avinode| Video explaining new Short Cycle and High Repositioning rule

Learn how to setup minimum hours rules for aircraft or fleet

Avinode: Setup rules to restrict last minute charter requests

3 step process to setup rules to limit the amount of requests received during a specific time period

Avinode: Setup rules to only receive requests for the next 30 days

3 step process to setup rule to block transient availably in marketplace search

Avinode: Setup rules to restrict selling  transient availability

Avinode: How to update aircraft as unavailable for the next 96 hours

Learn how to add restrictions to stop receiving charter requests for certain airports, countries or regions.

Avinode: Setup rules to restrict airport or regions based on aircraft limitations

Setup minimum hours out and maximum days out rules to avoid receiving requests for specific time frames

Avinode: Setting time limitations for requests you want to receive

Avinode: Get quoted from Home base at all times

With Routing Profile you can add extra rules to your First and Last Leg and be able to choose how your aircraft should be routed.

Avinode: Adding extra settings on first and last legs with Routing Profiles

I asked you to help me change home base, but all my quotes are still from the old position, why is this?

Avinode: Aircraft is quoted from previous home base

Why are you quoting my aircraft from home base when it is somewhere else?

Avinode: Quoted from home base when aircraft is elsewhere

Martin Fors

Quoting and routing

Avinode: Temporarily blocking aircraft availability

Avinode can easily connect with your Fleet Management system to receive schedule data for fleet.

Avinode| Learn how to send schedule data to Avinode

Instructions to integrated your FMS with Avinode

Avinode: Retrieving token to set up FMS integration

Things change rapidly, if you find yourself with an available aircraft ready to go tomorrow, make sure buyers know you are Takeoff Ready!

Avinode: Promoting Takeoff Ready

I have an Empty leg on Tuesday and I want to market it in Avinode. How can I do that?

Avinode: Posting an Empty leg in your schedule manually

How to create a new schedule activity type or change an activity type mapping in Avinode for your integrated schedule

Avinode: Managing the mapping of schedule activity types

Avinode: Problems updating the schedule

You can set your aircraft to occupied and available fast

Avinode: Using Schedule Lite

Have your plans changed and you need to add additional legs to an existing scheduled activity, here's how to do that.

Avinode: Schedule Manual - Updating an existing scheduled activity

Make sure to update your schedule to get better requests.

Avinode: Schedule Manual - Creating new flight activities

My aircraft is going into maintenance in a couple of weeks and i want to stop us from getting requests on it for this period.

Avinode: Schedule Manual - Blocking your aircraft in the schedule while in maintenance

Schedule

Learn how to use the Trip Board feature to bid on charter flights

Avinode Operator: Get new business with Trip Board feature

Increase Charter Sales

Why is this important? What does the KYB form ask for? Who can see the KYB data and documents?

KYB: New Member Application

Avinode: Granting access

Avinode and Schedaero: Critical Issue over the weekend

Get your AM's contact details directly in your Account

Avinode and Schedaero: Contact your Account Manager

You can now access your invoice directly in your account

Avinode and Schedaero: Access your Invoice

To review how to update specific documents for your quotes and trip sheets.

Trip Manager: How to update your Terms and Conditions

Hello? Is it me you're looking for?
We have offices in three locations, so we cover a lot of business hours. We would love to hear from you!

Avinode: How do I get in touch with you guys?

Avinode: 5 best practices when requesting aircraft

You are interested in an Avinode app for your Android phone.

Avinode: I can't find your app in Google Play store, what should I search for?

Urgent flights can be the hardest! You need an aircraft tomorrow, and you see 100 available aircraft but noone seems to accept your request

Avinode: I have clients who need to fly tomorrow, what is the best way to find an available aircraft?

To search and request a helicopter is a easy as finding a jet.

Avinode: How to find a helicopter in Avinode

If you are Broker who have an Empty leg for sale you can still market it in Avinode if your membership level is Advanced or above.

Avinode: I want to post an empty leg on an aircraft that is on another operator's AOC.

I can't see my aircraft in the search result. What is going on?

Avinode: Why's my aircraft not showing up in the search result? Have you turned it off?

Since last night we have not received requests via email, although I see in Avinode that we have received requests.

Avinode: Not receiving requests via email anymore

There are some thing you can do to tailor how communication with other members flow through Avinode. 
As an administrator you can edit this.

Avinode: We want the responses to our requests to be sent to a shared inbox, is it possible?

Avinode: How do I apply Two Factor Authentication (2FA) to my Avinode user account?

Avinode: I have an empty leg posted on the 12th this month. I got a request for the Empty leg for the 11th. I have other occupied activities scheduled on that day, how is it possible to receive the request when I am not available?

I received an email with payment details, but it doesn't look right

Avinode: Spoof/Spam E-mails

I have a presentation for our board members next week. I need stats!

Avinode: Want to buy BI reports

Frequently Asked Questions

learn how to quickly respond to Avinode trip requests from brokers directly in Schedaero

Avinode and Schedaero Video: Responding to Avinode Trip Requests in Schedaero

Avinode Broker Video:  Schedule a trip and create a trip sheet in Trip Manager

Avinode Operator Video: Promote your Takeoff Ready availability in Trips Selling

Avinode Operator: List of Training Videos

Included with the Broker Advanced Membership

Avinode Broker Video: Send a request in Avinode and create a Detail for Quote in Trip Manager

Search for information on aircraft, airports and use the distance calculator

Avinode Operator Video: Quick Tools

Avinode Broker and Operator Video: Create an invoice for a scheduled trip

Avinode Operator Video: Understanding your Response Statistics

Search for aircraft  and send Requests with the Aircraft Search Engine

Avinode Operator Video: Aircraft Search

Learn about the Suggested Trips in Trip Board

Avinode Operator Video: Picking up trips using Trip Board

Learn how buyers source for advertised Empty Legs in the Empty Leg Search

Avinode Operator Video: Empty Leg Search

Included with the Broker Advanced membership

Avinode Broker Video: How to work on your Detail for Quote

Avinode Operator Video: Manage your Trip requests Under Trips Selling

Managing your aircraft information and settings  under Aircraft -> Fleet